Our first interaction with Prestige Pools started with them guiding us through our decisions as well as the process. We always felt respected and not pressured to add any costly options. They were really attentive to our needs/wishes/budget and were able to advise us properly. We then met Keith Jr and Alex the day of the prep site started, they both have been also very professional, courteous, and patient answering all our questions and addressing our requests. They have been also very responsive and available after the installation was completed… great customer service! In summary, we have been extremely pleased with the final result and cost. We have now a beautiful backyard that we can enjoy, which wasn’t the case previously. It definitely added value to our lifestyle and home. Finally, we would definitely hired Prestige Pools again and strongly recommend them to build your “dream” backyard!